Additional Twattery

If you've ever rented a place through the incompetent thieves also known as estate agents you'd know things are never over until you've had your deposit returned. Even though I've now moved out the wankers seem to be in no hurry to assist me with obtaining my deposit.

For some reason they want me to get my deposit back from the new occupant of the flat. So he's supposed to pay me the amount of the money for the deposit. This sounds slightly dodge to me because I was under the impression that swapping deposits this way was illegal. I do not want to do this for two reasons. Firstly, I have no idea whom this person is, and secondly, my dealings were with the estate agency and not the new tenant, so it only seems fair that I do not have to deal with them.

I had an interesting conversation with the woman who's in charge of our property when I rung them up yesterday. Estate agents are usually not very clever people and the Twatmate's petty, lying e-mail to them accusing me of not having paid my rent has not helped. For some reason she wants me to prove that I have paid my rent to the Twat. I explained to her that I was under no obligation to do this as they have received the rent for the month from us already and whatever arrangement between the Twat and I was exactly that and they were not a party to it. She however duly displayed the lack of intelligence so rightly attributed to the people of her profession and was incapable of comprehending this. I also explained to her that while the plan of swapping deposits sounds lovely and hassle free in principle, the new tenant had so far refused to acknowledge my e-mails and I had no contact details for him. I also tried to explain to her, that he is in an ideal situation at this point due to them having asked him to swap deposits with me. As long as he ignores my attempts to get in touch with him then he does not have to part with over a thousand pounds in English money! Result!

I didn't threaten going to the CAB or the TDS people because I don't want anyone's backs up unnecessarily. However, as the former agency was part of the TDS scheme this commits them to returning my deposit in full within 10 days of me moving out of the property.

Familiarising oneself with the nuances of rental agreements is fine, but I'd rather have to do it out of choice and not necessity. These arseholes are being completely unprofessional in dealing with me and I really do not want to have to go the legal route because I do not have the time to do this.

I live in hope that a satisfactory solution will present itself within 10 days.